Privacy Policy

PRIVACY NOTICE

SPORTMED SC, with address at Av. Patria 1401, Jardines Universidad, 45110 Zapopan, Jal., is responsible for the treatment of your personal data.
How to contact us: +52 (33) 3656-6999
Privacy Office: +52 (33) 3656-6999
Address Av Moctezuma 422, Jardines del Sol, 45050 Zapopan, Jal.

Why do we collect the information and what do we do with it?

Your personal information will be used for the following purposes: To provide the services and products requested by you; To inform about changes or new products or services that are related to the one contracted or purchased by the customer; To comply with obligations contracted with our customers; To evaluate the quality of service, and To conduct internal studies on consumption habits.

What personal data do we obtain and from where?

For the purposes outlined in this privacy notice, we may collect your personal data in different ways: when you provide it to us directly; when you visit our website or use our online services, and when we obtain information through other sources that are permitted by law.
Personal information we collect directly We collect personal information from you directly when you provide it to us through various means, such as when you participate in our promotions or provide us with information in order for us to provide you with a service. The data we obtain by this means may be, among others:

E-mail address
Name
Phone
IP
Browser

Personal data we collect when you visit our website or use our online services:

IP
Alias
E-mail
Browser

Personal data we collect through other sources We may obtain information about you from other sources permitted by law, such as telephone or employment directories. The data we obtain through these means may include, but is not limited to:

Email
Name
Phone
IP
Browser

Sensitive personal data

We inform you that in order to comply with the purposes set forth in this privacy notice, sensitive personal data will be collected and processed, such as those referring to name, address, account status, RFC, CURP.
We commit ourselves that such data will be treated under the strictest security measures that guarantee its confidentiality. In accordance with the provisions of Article 9 of the above mentioned Law, we require your express consent for the processing of your sensitive personal data, so we ask you to indicate whether or not you accept the treatment:

I consent that my sensitive personal data be treated in accordance with the terms and conditions of this privacy notice.
Name and signature of the owner]

[Name and signature of the owner]

[Name and signature of the owner
[electronic means or any other means established for such purpose].

How can you limit the use or disclosure of your personal data?

You can stop receiving promotional messages by landline or cell phone by following these steps: write a letter requesting cancellation of the promotional service to the following email contacto@sportmed.mx. You can also stop receiving promotional postal mail. The promotional postal mail may contain opt-out instructions or you may stop receiving postal mail by following these instructions: compose a letter requesting cancellation of the promotional service to the following email contacto@sportmed.mx. You may also opt out of receiving promotional e-mails by sending a letter requesting to unsubscribe from the promotional service to the following e-mail address: contacto@sportmed-sc.com.

How to access or rectify your personal data or cancel or oppose its use?
You have the right to access your personal data in our possession and the details of their treatment, as well as to rectify them in case they are inaccurate or incomplete; cancel them when you consider that they are not required for any of the purposes indicated in this privacy notice, they are being used for non-consented purposes or the contractual or service relationship has ended, or oppose to their treatment for specific purposes. The mechanisms that have been implemented for the exercise of such rights are through the presentation of the respective request at: contacto@sportmed.mx. Your request must contain the following information: Name of the person requesting, reason for the request, date of request. The deadlines for processing your request are as follows: 30 days after requesting the cancellation.

For further information, please contact the privacy department at contacto@sportmed.mx or visit our website sportmed-sc.com.

How can you revoke your consent to the processing of your data?

At any time, you may revoke the consent you have given us for the processing of your personal data, so that we stop using them. To do so, you must submit your request to contacto@sportmed.mx. Your request must be accompanied by the following information: Name of the person requesting, reason for request, date of request. Within a maximum period of 6 days we will attend your request and will inform you about the origin of the request via e-mail.

Your data may travel to another country or be shared with others.
Your personal data may be transferred and processed inside and outside the country, by persons other than this company. In that sense, your information may be shared with companies in the same field, to offer promotions and services.

We commit ourselves not to transfer your personal information to third parties without your consent, except for the exceptions provided in article 37 of the Federal Law for the Protection of Personal Data in Possession of Individuals, as well as to carry out this transfer in the terms established by that law.

[Except in the cases of article 37 of the Law, include the clause:] If you do not express your opposition for your personal data to be transferred, it will be understood that you have given your consent to do so.

I do not consent that my personal data be transferred in the terms set forth in this privacy notice.

[In case of requiring the express consent in terms of the Law:] Since we will transfer sensitive personal data, we require your express consent, in accordance with the provisions of Article 9 of the aforementioned Law, so we ask you to indicate whether you accept this transfer:

I consent that my sensitive personal data will be treated in accordance with the terms and conditions of this privacy notice.
Name and signature of the owner] [Name and signature of the owner] [Name and signature of the owner] [Name and signature of the owner] [Name and signature of the owner
[electronic means or any other established for such purpose].

Modifications to the privacy notice

We reserve the right to make changes or updates to this privacy notice at any time, in order to comply with new legislation, internal policies or new requirements for the provision or offering of our services or products.

These modifications will be available to the public through the following means:

Visible announcements in our establishments or customer service centers;
Leaflets or brochures available at our stores or customer service centers;
on our website www.sportmed.mx;
or we will send them to the last e-mail address you have provided us.

Use of cookies and web beacons

Cookies are text files that are automatically downloaded and stored on the hard disk of the user's computer equipment when browsing a specific Internet page, which allow the Internet server to remember some information about the user, including his preferences for viewing pages on that server, name and password. On the other hand, web beacons are images inserted in an Internet page or email, which can be used to monitor the behavior of a visitor, such as storing information about the user's IP address, duration of interaction time on that page and the type of browser used, among others We inform you that we use cookies and web beacons to obtain personal information from you, such as the following: Your browser type and operating system. The Internet pages you visit. The links you follow. Your IP address. The site you visited before coming to our site. These cookies and other technologies can be disabled. To learn how to do this, please refer to the following link or e-mail address contacto@sportmed-sc.com.

Before whom can you file your complaints and denunciations for the improper treatment of your personal data?
If you believe that your right to protection of personal data has been violated by any conduct of our employees or our actions or responses, and you presume that in the processing of your personal data there is any violation of the provisions of the Federal Law for the Protection of Personal Data Held by Private Parties, you may file a complaint or complaint with the INAI, for more information visit www.inai.org.mx.

Date of last update: September 02, 2023